As a Team Member for Roots Market, you are on the front line of our world-class guest service. Expect to be busy and active every day! Everything you do while at work affects the happiness and well-being of your coworkers and our guests. Below is an overview of your position and responsibilities. Please keep in mind that there will be other tasks and expectations set by your Department Leader or the Store Leadership Team.
Essential Functions
Provide our guests with exceptional guest service. Help them get immediate answers to their questions and address their concerns in a compassionate and positive manner.
Employ a sense of urgency and attention to detail in all that you do – stocking shelves, ringing up guests, etc.
Be an expert for our guests. Take the initiative to learn about our mission, standards, and products.
Financial Accountability
Balanced tills from front end activity.
Managing shrink through attention to detail.
Exact receiving of product to ensure that invoices and shipments reconcile.
Upsell and help every guest to help drive sales.
Create a positive team and “family” feel in our stores
Treat your team members with respect.
Go above and beyond to create a positive atmosphere in the store.
Always think before responding. Think of how people will perceive what’s being said.
Be here with us to serve our team and work together to make Roots Market the best we can.
Pursue development and drive growth
Be willing to learn more and grow. Roots Market loves to promote from within!
Ask yourself before doing something, “Is this the right thing to do?”
Create fun and a little weirdness
It’s ok to have some fun while working hard! In fact, it’s ok to have a lot of fun.
Be adventurous, creative, and open-minded
Think outside of your normal routine. Ask questions of your SLs and share ideas and innovations.
Be open and ready to embrace change, not oppose it.
Know that it’s ok to make mistakes as long as you are honest and willing to learn.
Build open and honest relationships
Have an honest relationship and a mutual level of respect with your Department Leader.
Know that our doors are always open to you and any questions or concerns you may have. We are here to serve you!
Benefits Include: An employee discount at all companies within the Conscious Corner (Roots Market, Nest, and Great Sage). Full-time benefits include an employee discount, paid vacation and sick leave, group medical/dental and 401K.
Please submit an application using the link below.